API for provisioning and booking of the work order
\nAll the request must include an auhorization bearer token in the header which will be provided by Netboss.
\n","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","toc":[],"owner":"3888926","collectionId":"0f781a83-351e-48ce-b816-e1c7cf252760","publishedId":"SVfNwVAz","public":true,"customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"EF5B25"},"publishDate":"2021-01-26T14:04:01.000Z"},"item":[{"name":"Token","item":[{"name":"Token","id":"fb416320-73e3-49cd-b574-7faa0b51ce75","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"basic","basic":{"basicConfig":[{"key":"username","value":"Generar un token que expirará pasado un tiempo, habrá que pasarle unas credenciales para poder identificar el cliente que genera la petición.
\nEsta documentación es temporal y esta sujeta a cambios
\n","urlObject":{"path":["api","Auth","Token"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[{"id":"8da1ba22-f63e-452e-9e15-a9999ee94691","name":"Success","originalRequest":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"grant_type\": \"client_credentials\",\r\n \"client_id\": \"id\",\r\n \"client_secret\": \"secret\",\r\n \"username\": \"usuario\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{Host}}/api/Auth/Token"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":null,"cookie":[],"responseTime":null,"body":"\t{\r\n\t \"access_token\": \"Initialize an installation task, issue or claim in the FSM.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- type - Installation type. Must be one of the configured in the FSM (string)\n- sellchannel - Work order brand. Must be one of the configured in the FSM (string - Enum)\n- sellDate - Work order sell date. The format has to match, otherwise error will be returned. If the minutes are not available, they can be fill with 00:00 (string - dd/MM/yyyy HH:mm - UTC)\n- contactRef - Customer information (Object)\n - firstName - Client first name (string)\n - middleName - Client middle name (string)\n - lastName - Client last name (string)\n - documentNumber - Client document number (string)\n - phoneNumber - Client mobile phone number (string)\n- addressRef - Customer address (Object)\n - zipcode - Work order zip code (string)\n- language - Customer language (string - ISO 639-1) \nOptional fields:
\n- cliid - Indetifier of the customer (string)\n- segment - Work order segment (string)\n- networkProvider - Network provider (string)\n- comments - Comments for the workorder (string)\n- externalID - Work order vinculated to this work order (string)\n- workDate - Minimun date for the work order to be installed. For example, if workDate is 15/06/2019 12:00 the order has to be assigned to installer after 15/06/2019 12:00 (string - dd/MM/yyyy HH:mm - UTC)\n- tags - List of tags to be mapped in the WO. In orden to add the tag to the WO, this tag has to be configured in the FSM (Lisf of string)\n- externalState - State of the WO in the external system (List of string)\n- zoneGroup - Grouping element of the zone to be able to differentiate, when the postal code is in several zones, to which zone the OT is assigned (string)\n- blocked - The workorder can ble blocked for the assignation, appointment and installation (Int - Enum)\n 0 => No bloquea nada\n 1 => Bloquea instalación\n 2 => Bloquea asignación\n 3 => Bloquea instalación y asignación\n 4 => Bloquea citación\n 5 => Bloquea citación e instalación\n 6 => Bloquea citación y asignación\n 7 => Bloquea todo\n- contactRef - Customer information (Object)\n - fixedPhoneNumber - Fixed phone number of the customer (string)\n - phoneNumber2 - Second phone number (string)\n - phoneNumber3 - Third phone number (string)\n - email - Client contact email (string)\n- addressRef - Customer address (Object)\n - country - Address country of the customer (string)\n - province - Address province of the customer (string)\n - town - Address town of the customer (string)\n - street - Address street of the customer (string)\n - streetType - Address street type of the customer (string)\n - number - Address number of the customer (string)\n - bisDuplicate - Address bis of the customer (string)\n - block - Address block of the customer (string)\n - door - Address door of the customer (string)\n - letter - Address letter of the customer (string)\n - stair - Address stair of the customer (string)\n - floor - Address floor of the customer (string)\n - hand - Address hand of the customer (string)\n - km - Address km of the customer (string)\n - alternativeCode - Address identifier in the origin system (string)\n- infoTicket - Information about SLA (Object)\n - SLAPriority - SLA in hours for the work order (string)\n- input - Array of name/value date to load in FSM in order to provide specific information to the technician or provider. It will be shown in the details of the work order dynamically (List of object)\n - name - Name of the data (string)\n - value - Value of the data (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 415 - Unable to parse\n - 500 - Generic error\n- message - Message of the results (string)\nInitialize an installation task, issue or claim in the FSM.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- type - Installation type. Must be one of the configured in the FSM (string)\n- sellchannel - Work order brand. Must be one of the configured in the FSM (string - Enum)\n- sellDate - Work order sell date. The format has to match, otherwise error will be returned. If the minutes are not available, they can be fill with 00:00 (string - dd/MM/yyyy HH:mm - UTC)\n- contactRef - Customer information (Object)\n - firstName - Client first name (string)\n - middleName - Client middle name (string)\n - lastName - Client last name (string)\n - documentNumber - Client document number (string)\n - phoneNumber - Client mobile phone number (string)\n- addressRef - Customer address (Object)\n - zipcode - Work order zip code (string)\n- language - Customer language (string - ISO 639-1) \nOptional fields:
\n- cliid - Indetifier of the customer (string)\n- segment - Work order segment (string)\n- networkProvider - Network provider (string)\n- comments - Comments for the workorder (string)\n- externalID - Work order vinculated to this work order (string)\n- workDate - Minimun date for the work order to be installed. For example, if workDate is 15/06/2019 12:00 the order has to be assigned to installer after 15/06/2019 12:00 (string - dd/MM/yyyy HH:mm - UTC)\n- tags - List of tags to be mapped in the WO. In orden to add the tag to the WO, this tag has to be configured in the FSM (Lisf of string)\n- externalState - State of the WO in the external system (List of string)\n- zoneGroup - Grouping element of the zone to be able to differentiate, when the postal code is in several zones, to which zone the OT is assigned (string)\n- blocked - The workorder can ble blocked for the assignation, appointment and installation (Int - Enum)\n 0 => No bloquea nada\n 1 => Bloquea instalación\n 2 => Bloquea asignación\n 3 => Bloquea instalación y asignación\n 4 => Bloquea citación\n 5 => Bloquea citación e instalación\n 6 => Bloquea citación y asignación\n 7 => Bloquea todo\n- contactRef - Customer information (Object)\n - fixedPhoneNumber - Fixed phone number of the customer (string)\n - phoneNumber2 - Second phone number (string)\n - phoneNumber3 - Third phone number (string)\n - email - Client contact email (string)\n- addressRef - Customer address (Object)\n - country - Address country of the customer (string)\n - province - Address province of the customer (string)\n - town - Address town of the customer (string)\n - street - Address street of the customer (string)\n - streetType - Address street type of the customer (string)\n - number - Address number of the customer (string)\n - bisDuplicate - Address bis of the customer (string)\n - block - Address block of the customer (string)\n - door - Address door of the customer (string)\n - letter - Address letter of the customer (string)\n - stair - Address stair of the customer (string)\n - floor - Address floor of the customer (string)\n - hand - Address hand of the customer (string)\n - km - Address km of the customer (string)\n - alternativeCode - Address identifier in the origin system (string)\n- infoTicket - Information about SLA (Object)\n - SLAPriority - SLA in hours for the work order (string)\n- input - Array of name/value date to load in FSM in order to provide specific information to the technician or provider. It will be shown in the details of the work order dynamically (List of object)\n - name - Name of the data (string)\n - value - Value of the data (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 415 - Unable to parse\n - 500 - Generic error\n- message - Message of the results (string)\nModify an existing work order. If some parameter is not informed, the value stored in the system will not change. If the parameter is sent as an empty string, the value will be removed from database. If the parameter is not informed it won't be updated from database.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- type - Installation type. Must be one of the configured in the FSM (string)\n- sellchannel - Work order brand. Must be one of the configured in the FSM (string - Enum)\n- sellDate - Work order sell date. The format has to match, otherwise error will be returned. If the minutes are not available, they can be fill with 00:00 (string - dd/MM/yyyy HH:mm - UTC)\n- contactRef - Customer information (Object)\n - firstName - Client first name (string)\n - middleName - Client middle name (string)\n - lastName - Client last name (string)\n - documentNumber - Client document number (string)\n - phoneNumber - Client mobile phone number (string)\n- addressRef - Customer address (Object)\n - zipcode - Work order zip code (string)\n- language - Customer language (string - ISO 639-1) \nOptional fields:
\n- cliid - Indetifier of the customer. Order number using to link several WO to the same client (string)\n- comments - Comments for the workorder (string)\n- externalID - Work order vinculated to this work order (string)\n- technicianAlias - Assigned technician to the work order. The technician must exist in the FSM (string)\n- assignationDate - Work order asisgnation date. It's the date when the technician must arrive to the customer home. If this field is informed, the appointment date will be updated as well. (string - dd/MM/yyyy HH:mm - UTC)\n- contractor - If the technician is not assigned yet, the contractor can be forced using this parameter. The contractor's name must be aligned between both systems. (string)\n- workDate - Minimun date for the work order to be installed. For example, if workDate is 15/06/2019 12:00 the order has to be assigned to installer after 15/06/2019 12:00 (string - dd/MM/yyyy HH:mm - UTC)\n- zoneGroup - Grouping element of the zone to be able to differentiate, when the postal code is in several zones, to which zone the OT is assigned (string)\n- tags - List of tags to be mapped in the WO. In orden to add the tag to the WO, this tag has to be configured in the FSM (Lisf of string)\n- blocked - The workorder can ble blocked for the assignation, appointment and installation (Int - Enum)\n 0 => No bloquea nada\n 1 => Bloquea instalación\n 2 => Bloquea asignación\n 3 => Bloquea instalación y asignación\n 4 => Bloquea citación\n 5 => Bloquea citación e instalación\n 6 => Bloquea citación y asignación\n 7 => Bloquea todo\n- contactRef - Customer information (Object)\n - fixedPhoneNumber - Fixed phone number of the customer (string)\n - phoneNumber2 - Second phone number (string)\n - phoneNumber3 - Third phone number (string)\n - email - Client contact email (string)\n- addressRef - Customer address (Object)\n - country - Address country of the customer (string)\n - province - Address province of the customer (string)\n - town - Address town of the customer (string)\n - street - Address street of the customer (string)\n - streetType - Address street type of the customer (string)\n - number - Address number of the customer (string)\n - bisDuplicate - Address bis of the customer (string)\n - block - Address block of the customer (string)\n - door - Address door of the customer (string)\n - letter - Address letter of the customer (string)\n - stair - Address stair of the customer (string)\n - floor - Address floor of the customer (string)\n - hand - Address hand of the customer (string)\n - km - Address km of the customer (string)\n - alternativeCode - Address identifier in the origin system (string)\n- infoTicket - Information about SLA (Object)\n - SLAPriority - SLA in hours for the work order (string)\n- input - Array of name/value data to load in FSM in order to provide specific information to the technician or provider. It will be shown in the details of the work order dynamically (List of object)\n - name - Name of the data (string)\n - value - Value of the data (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 415 - Unable to parse\n - 500 - Generic error\n- message - Message of the results (string)\nModify an existing work order. If some parameter is not informed, the value stored in the system will not change. If the parameter is sent as an empty string, the value will be removed from database. If the parameter is not informed it won't be updated from database.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- type - Installation type. Must be one of the configured in the FSM (string)\n- sellchannel - Work order brand. Must be one of the configured in the FSM (string - Enum)\n- sellDate - Work order sell date. The format has to match, otherwise error will be returned. If the minutes are not available, they can be fill with 00:00 (string - dd/MM/yyyy HH:mm - UTC)\n- contactRef - Customer information (Object)\n - firstName - Client first name (string)\n - middleName - Client middle name (string)\n - lastName - Client last name (string)\n - documentNumber - Client document number (string)\n - phoneNumber - Client mobile phone number (string)\n- addressRef - Customer address (Object)\n - zipcode - Work order zip code (string)\n- language - Customer language (string - ISO 639-1) \nOptional fields:
\n- cliid - Indetifier of the customer. Order number using to link several WO to the same client (string)\n- comments - Comments for the workorder (string)\n- externalID - Work order vinculated to this work order (string)\n- technicianAlias - Assigned technician to the work order. The technician must exist in the FSM (string)\n- assignationDate - Work order asisgnation date. It's the date when the technician must arrive to the customer home. If this field is informed, the appointment date will be updated as well. (string - dd/MM/yyyy HH:mm - UTC)\n- contractor - If the technician is not assigned yet, the contractor can be forced using this parameter. The contractor's name must be aligned between both systems. (string)\n- workDate - Minimun date for the work order to be installed. For example, if workDate is 15/06/2019 12:00 the order has to be assigned to installer after 15/06/2019 12:00 (string - dd/MM/yyyy HH:mm - UTC)\n- zoneGroup - Grouping element of the zone to be able to differentiate, when the postal code is in several zones, to which zone the OT is assigned (string)\n- tags - List of tags to be mapped in the WO. In orden to add the tag to the WO, this tag has to be configured in the FSM (Lisf of string)\n- blocked - The workorder can ble blocked for the assignation, appointment and installation (Int - Enum)\n 0 => No bloquea nada\n 1 => Bloquea instalación\n 2 => Bloquea asignación\n 3 => Bloquea instalación y asignación\n 4 => Bloquea citación\n 5 => Bloquea citación e instalación\n 6 => Bloquea citación y asignación\n 7 => Bloquea todo\n- contactRef - Customer information (Object)\n - fixedPhoneNumber - Fixed phone number of the customer (string)\n - phoneNumber2 - Second phone number (string)\n - phoneNumber3 - Third phone number (string)\n - email - Client contact email (string)\n- addressRef - Customer address (Object)\n - country - Address country of the customer (string)\n - province - Address province of the customer (string)\n - town - Address town of the customer (string)\n - street - Address street of the customer (string)\n - streetType - Address street type of the customer (string)\n - number - Address number of the customer (string)\n - bisDuplicate - Address bis of the customer (string)\n - block - Address block of the customer (string)\n - door - Address door of the customer (string)\n - letter - Address letter of the customer (string)\n - stair - Address stair of the customer (string)\n - floor - Address floor of the customer (string)\n - hand - Address hand of the customer (string)\n - km - Address km of the customer (string)\n - alternativeCode - Address identifier in the origin system (string)\n- infoTicket - Information about SLA (Object)\n - SLAPriority - SLA in hours for the work order (string)\n- input - Array of name/value data to load in FSM in order to provide specific information to the technician or provider. It will be shown in the details of the work order dynamically (List of object)\n - name - Name of the data (string)\n - value - Value of the data (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 415 - Unable to parse\n - 500 - Generic error\n- message - Message of the results (string)\nCancel an installation, issue or claim in the FSM.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\nOptional fields:
\n- notes - Notes about cancellation (string)\n- eventType - It can contain the reason why the order / ticket has been cancelled (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 500 - Generic error\n- message - Message of the results (string)\nFinalize an installation, issue or claim in the FSM definitively
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\nOptional fields:
\n- eventType - It can contain the reason why the work order ends (string)\n- comments - Notes about closing (string)\n- characteristics - Array with name / value that may contain additional information at closing. (Object)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 500 - Generic error\n- message - Message of the results (string)\nReturns the information regarding a work order in the FSM.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n\nResponse description:
\n- workorderid - Unique identifier for the work order (string)\n- workordertype - Work order type. It will be one of the configured in the FSM (string)\n- creationAppointmentDate - Creation date of the appointment (string - dd/MM/yyyy H:mm:ss - UTC)\n- appointmendStartDate - Appointment start date (string - dd/MM/yyyy H:mm:ss - Local time)\n- appointmentEndDate - Appointment end date (string - dd/MM/yyyy H:mm:ss - Local time)\n- creationUser - User creation of the work order (string)\n- contractor - Provider which manages the work order (Object)\n - id - Unique identifier for the contractor (integer)\n - name - Name of the contractor (string)\n- tech - Installer of the work order (object)\n - id - Unique identifier for the installer (integer)\n - name - Name of the installer (string)\n - techCode - Code for the installer (string)\n - techPhone - Phone of the installer (string)\n - techEmail - Email of the installer (string)\n - skills - Skills of the technician (List of string)\n- state - Status of the work order. It will be one of the configured in the FSM (string)\n- notes - Comments of the work order (List of string)\n- history - History of the work order (List of object)\n - id - Unique identifier of the event (integer)\n - eventDate - Date of the event (string - dd/MM/yyyy H:mm:ss - UTC)\n - type - Name of the state. It will be one of the configured in the FSM (string)\n - fromDate - Prevoius appointment (string - dd/MM/yyyy H:mm:ss - Local time) \n - toDate - Next appointment (string - dd/MM/yyyy H:mm:ss - Local time) \n - user - User who change the state (string)\n - comments - Comments for the event (string)\n - urls - Installation reports if the event has reports (List of object)\n - Key - Name of the report (string)\n - Value - Link to download the report (string)\n- urlClient - The URL which the customer recieves in order to download installation reports and follow te thecnician (string)\n\nComments are added to a work order
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- comment - Comment added (string)\nOptional fields:
\n- user - User who adds the comment (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 500 - Generic error\n- message - Message of the results (string)\nRetorna una lista de órdenes de trabajo en función de los parámetros de entrada.
\nRequired fields:
\nTags - Array de strings - Lista de estados con los que se buscarán las OTs
\nOptional fields:
\nZone - String - Zona de las OTs
\nContractor - String - Contrata de las OTs
\nPage - Entero - Número de página
\nPageSize - Entero - Tamaño de la página
\nFromCreationDate - DateTime (dd/MM/yyyy HH:mm UTC) - Fecha de creación desde la que se buscará la OT.
\nToCreationDate - DateTime (dd/MM/yyyy HH:mm UTC) - Fecha de creación hasta la que se buscará la OT.
\n","urlObject":{"path":["api","FSM","GetWorkOrders"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"2578cd55-6640-4bb6-b7cc-6a28d2c0c3a3"},{"name":"GetWorkOrdersv2","id":"494c0776-f84a-4364-aad2-9eeabeba9641","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"Retorna una lista de órdenes de trabajo en función de los parámetros de entrada.
\nRequired fields:
\nTags - Array de strings - Lista de estados con los que se buscarán las OTs
\nOptional fields:
\nZone - String - Zona de las OTs
\nContractor - String - Contrata de las OTs
\nPage - Entero - Número de página
\nPageSize - Entero - Tamaño de la página
\nFromCreationDate - DateTime (dd/MM/yyyy HH:mm UTC) - Fecha de creación desde la que se buscará la OT.
\nToCreationDate - DateTime (dd/MM/yyyy HH:mm UTC) - Fecha de creación hasta la que se buscará la OT.
\n","urlObject":{"path":["api","FSM","GetWorkOrdersv2"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"494c0776-f84a-4364-aad2-9eeabeba9641"}],"id":"609c4e30-b1d9-4b2f-acbe-10ed5422fb18","event":[{"listen":"prerequest","script":{"id":"c7e61508-dfa2-419f-82ca-c873a53ccf83","type":"text/javascript","exec":[""]}},{"listen":"test","script":{"id":"a1cb5ee8-a917-4bb0-a33f-b0abdbde31d5","type":"text/javascript","exec":[""]}}],"_postman_id":"609c4e30-b1d9-4b2f-acbe-10ed5422fb18","description":"","auth":{"type":"oauth2","oauth2":{"basicConfig":[]},"isInherited":true,"source":{"_postman_id":"0f781a83-351e-48ce-b816-e1c7cf252760","id":"0f781a83-351e-48ce-b816-e1c7cf252760","name":"FSM API CORE","type":"collection"}}},{"name":"Appointment","item":[{"name":"CreateAppointment","id":"bbc310d1-96f8-4e4d-9d4e-0fe5ca8e2d3b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"Creating an appointment for a work order.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- startAppointmentDate- Date of the appointment in local time (yyyy/MM/dd HH:mm)\nOptional fields:
\n- byPassCapacity - Book the appointment although capacity is full. By default is false (bool)\nAn appointment only can be created when the workorder exists in the FSM. The way to create a workorder in the FSM is through startWorkOrder method.
\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 500 - Generic error\n - 501 - Slot not available\n- message - Message of the results (string)\nRescheduling an appointment for a work order.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n- startAppointmentDate- Date of the appointment in local time (yyyy/MM/dd HH:mm)\nOptional fields:
\n- byPassCapacity - Book the appointment although capacity is full. By default is false (bool)\nAn appointment only can be rescheduled when the workorder exists in the FSM. The way to create a workorder in the FSM is through startWorkOrder method.
\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 500 - Generic error\n - 501 - Slot not available\n- message - Message of the results (string)\nCancel an existing appointment for a work order
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\nResponse description:
\n- code - Code result (Integer)\n - 200 - Success \n - 404 - Not found\n - 500 - Generic error\n- message - Message of the results (string)\nReturns the capacity of a postal code for a certain installation type. Order type is required due to the variable installation length.
\nNumber of days of visibility for the slots and slots blocked can be configured from the application by user.
\nRequired fields:
\n- workorderid - Work order unique identifier (string)\n\nOR
\nRequired fields:
\n- postalCode - Zip code (string)\n- orderType - Work order type (string)\n\nOtional fields:
\n- zoneGroup - Grouping element of the zone to be able to differentiate, when the postal code is in several zones, to which zone the OT is assigned (Optional)\n- role - Role of the request user (Optional)\n- brand - Work brand (Optional)\n- segment - Work order segment (Optional)\n- additionalData - Addtional work order data which is needed in order to calculate the appointment rules and capacity (Optional\n\nResponse description:
\n- days - List of days (List):\n - date - Date of the slots (string - Local time - yyyy-MM-ddT00:00:00)\n - slots - List of the slots for the date (Object)\n - timeStart - Start time for the slot (string - Local time - HH:mm:ss)\n - timeEnd - End time for the slot (string - Local time - HH:mm:ss)\n - freeSlots - Number of free minutes in the slot. <= 0 means that there is no free slots (Integer)\n - ocuppiedSlots - Number of busy minutes in the slot (integer)\n\nWork order type (Obligatorio)
\n","type":"text/plain"},"key":"orderType","value":"Tipo MPV"},{"description":{"content":"Postal code (Obligatorio)
\n","type":"text/plain"},"key":"postalcode","value":"39006"},{"description":{"content":"Grupo asociado a la zona del código postal. Sirve para diferenciar zonas cuando hay un código postal incluído en varias (Optional)
\n","type":"text/plain"},"key":"zoneGroup","value":""},{"description":{"content":"Work order brand (Optional)
\n","type":"text/plain"},"key":"brand","value":"Marca MPV"},{"description":{"content":"Work order segment (Optional)
\n","type":"text/plain"},"key":"segment","value":"RESIDENCIAL"},{"description":{"content":"Role of the request user (Optional)
\n","type":"text/plain"},"key":"role","value":"Admin"},{"description":{"content":"Addtional work order data which is needed in order to calculate the appointment rules and capacity (Optional)
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\"addressRef.letter\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"addressRef.stair\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"addressRef.floor\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"addressRef.hand\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"addressRef.km\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"addressRef.zipCode\",\r\n \"value\": \"39610\"\r\n },\r\n {\r\n \"name\": \"addressRef.lat\",\r\n \"value\": \"43.4007239\"\r\n },\r\n {\r\n \"name\": \"addressRef.lon\",\r\n \"value\": \"-3.8202745\"\r\n },\r\n {\r\n \"name\": \"addressRef.alternativeCode\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"infoTicket.SLAPriority\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"language\",\r\n \"value\": \"ES\"\r\n },\r\n {\r\n \"name\": \"zoneGroup\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"companyName\",\r\n \"value\": \"Netboss\"\r\n },\r\n {\r\n \"name\": \"technicianAlias\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"assignationDate\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"contractor\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"zone\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"blocked\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"additionalResources\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"executionTime\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"travelTime\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"executeAssignationRules\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"hiddenForContractors\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"InterventionRequest\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"InterventionRequestPriority\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"tags[]\",\r\n \"value\": \"Etiqueta1\"\r\n },\r\n {\r\n \"name\": \"tags[]\",\r\n \"value\": \"Etiqueta2\"\r\n },\r\n {\r\n \"name\": \"tags[]\",\r\n \"value\": \"Etiqueta3\"\r\n },\r\n {\r\n \"name\": \"OtherInfo\",\r\n \"value\": \"more information\"\r\n }\r\n ]\r\n },\r\n \"@type\": \"WorkOrder\"\r\n },\r\n {\r\n \"id\": \"Generated from cURL: curl -X POST \"{{Host}}/tmf/v4/serviceOrder\" -H \"Content-Type: application/json\" -d '{\"category\":\"INSTALLATION\",\"externalId\":\"in-{{DATE}}-001\",\"orderRelationship\":[{\"id\":\"\"}],\"serviceOrderItem\":[{\"action\":null,\"id\":\"0\",\"service\":{\"serviceCharacteristic\":[{\"name\":\"cliId\",\"value\":\"clientid_crm-test-012\"},{\"name\":\"sellchannel\",\"value\":\"MarcaTest\"},{\"name\":\"segment\",\"value\":\"\"},{\"name\":\"networkProvider\",\"value\":\"\"},{\"name\":\"sellDate\",\"value\":\"2025-08-29T16:41:03.9318355+00:00\"},{\"name\":\"nextContactDate\",\"value\":\"\"},{\"name\":\"externalID\",\"value\":\"\"},{\"name\":\"clientState\",\"value\":\"\"},{\"name\":\"workDate\",\"value\":\"\"},{\"name\":\"contactRef.firstName\",\"value\":\"John\"},{\"name\":\"contactRef.middleName\",\"value\":\"Doe\"},{\"name\":\"contactRef.lastName\",\"value\":\"\"},{\"name\":\"contactRef.documentNumber\",\"value\":\"00000000T\"},{\"name\":\"contactRef.email\",\"value\":\"jorge.andres@nebotss.es\"},{\"name\":\"contactRef.phoneNumber\",\"value\":\"600600600\"},{\"name\":\"contactRef.fixedPhoneNumber\",\"value\":\"\"},{\"name\":\"contactRef.phoneNumber2\",\"value\":\"\"},{\"name\":\"contactRef.phoneNumber3\",\"value\":\"\"},{\"name\":\"addressRef.country\",\"value\":\"Colombia\"},{\"name\":\"addressRef.province\",\"value\":\"Madrid\"},{\"name\":\"addressRef.town\",\"value\":\"Madrid town\"},{\"name\":\"addressRef.street\",\"value\":\"calle Madrid\"},{\"name\":\"addressRef.streetType\",\"value\":\"Calle\"},{\"name\":\"addressRef.number\",\"value\":\"19\"},{\"name\":\"addressRef.bisDuplicate\",\"value\":\"\"},{\"name\":\"addressRef.block\",\"value\":\"A\"},{\"name\":\"addressRef.door\",\"value\":\"1\"},{\"name\":\"addressRef.letter\",\"value\":\"B\"},{\"name\":\"addressRef.stair\",\"value\":\"Right\"},{\"name\":\"addressRef.floor\",\"value\":\"3\"},{\"name\":\"addressRef.hand\",\"value\":\"Left\"},{\"name\":\"addressRef.km\",\"value\":\"5\"},{\"name\":\"addressRef.zipCode\",\"value\":\"Amazonas\"},{\"name\":\"addressRef.lat\",\"value\":\"40.416775\"},{\"name\":\"addressRef.lon\",\"value\":\"-3.70379\"},{\"name\":\"addressRef.alternativeCode\",\"value\":\"\"},{\"name\":\"infoTicket.SLAPriority\",\"value\":\"\"},{\"name\":\"language\",\"value\":\"ES\"},{\"name\":\"zoneGroup\",\"value\":\"\"},{\"name\":\"companyName\",\"value\":\"\"},{\"name\":\"technicianAlias\",\"value\":\"\"},{\"name\":\"assignationDate\",\"value\":\"\"},{\"name\":\"contractor\",\"value\":\"\"},{\"name\":\"zone\",\"value\":\"\"},{\"name\":\"blocked\",\"value\":\"0\"},{\"name\":\"additionalResources\",\"value\":\"\"},{\"name\":\"executionTime\",\"value\":\"\"},{\"name\":\"travelTime\",\"value\":\"\"},{\"name\":\"executeAssignationRules\",\"value\":\"\"},{\"name\":\"hiddenForContractors\",\"value\":\"\"},{\"name\":\"InterventionRequest\",\"value\":\"\"},{\"name\":\"InterventionRequestPriority\",\"value\":\"\"},{\"name\":\"serviceType\",\"value\":\"Conectividad\"},{\"name\":\"beam\",\"value\":\"Beam 1\"},{\"name\":\"serviceNumber\",\"value\":\"serviceid_crm-test-017\"},{\"name\":\"desiredDate\",\"value\":\"2025-08-26\"},{\"name\":\"project\",\"value\":\"projectid-test-001\"},{\"name\":\"azimuth\",\"value\":\"azimuth-test-068\"},{\"name\":\"productLine\",\"value\":\"Wave OTT+\"},{\"name\":\"antennaSize\",\"value\":\"1.9\"},{\"name\":\"band\",\"value\":\"C\"},{\"name\":\"ContactoAdicional_nombre\",\"value\":\"Alba\"},{\"name\":\"polarity\",\"value\":\"EVEN\"},{\"name\":\"failureContactEmail\",\"value\":\"mmfernandezfail@optaresolutions.com\"},{\"name\":\"ContactoAdicional_telefono\",\"value\":\"674925443\"},{\"name\":\"hseContactPerson\",\"value\":\"Manuel Montero HSE\"},{\"name\":\"vsatId\",\"value\":\"VSAT ID 1\"},{\"name\":\"serviceProvider\",\"value\":\"Proveedor 1\"},{\"name\":\"requiredSkills\",\"value\":\"35#72#74\"},{\"name\":\"specialSkills\",\"value\":\"Skill 1#Skill 2#Skill 3\"},{\"name\":\"clientNeeds\",\"value\":\"Need technician call\"},{\"name\":\"contactPhoneHse\",\"value\":\"674925441\"},{\"name\":\"platform\",\"value\":\"Plataforma 1\"},{\"name\":\"installationLocation\",\"value\":\"roof\"},{\"name\":\"transponder\",\"value\":\"Transpondedor 1\"},{\"name\":\"currency\",\"value\":\"USD\"},{\"name\":\"ContactoAdicional_email\",\"value\":\"mmfernandezadd@optaresolutions.com\"},{\"name\":\"satellite\",\"value\":\"Satélite 1\"},{\"name\":\"failureContactPhone\",\"value\":\"674925442\"},{\"name\":\"failureContactName\",\"value\":\"Rafa\"},{\"name\":\"teleportCountry\",\"value\":\"País Telepuerto 1\"},{\"name\":\"technology\",\"value\":\"Tecnologia 1\"},{\"name\":\"radiationPower\",\"value\":\"radiationpower\"},{\"name\":\"signalToNoiseRatio\",\"value\":\"signaltonoiseratio\"},{\"name\":\"isProyect\",\"value\":false},{\"name\":\"civilWorkCost\",\"value\":26.5},{\"name\":\"consumableCost\",\"value\":24.0},{\"name\":\"mastCost\",\"value\":23.0},{\"name\":\"fullRateCost\",\"value\":21.0},{\"name\":\"specialHseCost\",\"value\":25.0}]},\"@type\":\"WorkOrder\"},{\"action\":\"add\",\"id\":\"1\",\"quantity\":1,\"service\":{\"name\":\"MODEM HX 5X\",\"serviceCharacteristic\":[{\"name\":\"traceable\",\"value\":\"true\"},{\"name\":\"model\",\"value\":\"MODEM HX 5X\"},{\"name\":\"productId\",\"value\":\"PROD-011\"},{\"name\":\"owner\",\"value\":\"Hispasat\"}]},\"@type\":\"Resource\"},{\"action\":\"add\",\"id\":\"2\",\"quantity\":1,\"service\":{\"name\":\"ROUTER MIKROTIK HAP AC2\",\"serviceCharacteristic\":[{\"name\":\"traceable\",\"value\":\"true\"},{\"name\":\"model\",\"value\":\"ROUTER MIKROTIK HAP AC2\"},{\"name\":\"productId\",\"value\":\"PROD-014\"},{\"name\":\"owner\",\"value\":\"Hispasat\"}]},\"@type\":\"Resource\"},{\"action\":\"add\",\"id\":\"3\",\"quantity\":1,\"service\":{\"name\":\"ROUTER MIKROTIK HAP AC2\",\"serviceCharacteristic\":[{\"name\":\"traceable\",\"value\":\"false\"},{\"name\":\"model\",\"value\":\"GRAPA GALVANIZADA\"},{\"name\":\"productId\",\"value\":\"PROD-011\"},{\"name\":\"owner\",\"value\":\"Hispasat\"}]},\"@type\":\"Resource\"}]}'
\n","auth":{"type":"oauth2","oauth2":{"basicConfig":[]},"isInherited":true,"source":{"_postman_id":"0f781a83-351e-48ce-b816-e1c7cf252760","id":"0f781a83-351e-48ce-b816-e1c7cf252760","name":"FSM API CORE","type":"collection"}},"urlObject":{"path":["tmf","v4","serviceOrder"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"de899018-9db5-4acf-b593-f3e760a08994"},{"name":"serviceOrder GET","id":"6cce85dd-b884-4fbe-8177-a452a9ecc42d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{Host}}/tmf/v4/serviceOrder/{{id}}","description":"Generated from cURL: curl -X GET \"{{Host}}/tmf/v4/serviceOrder/{{id}}\"
\n","auth":{"type":"oauth2","oauth2":{"basicConfig":[]},"isInherited":true,"source":{"_postman_id":"0f781a83-351e-48ce-b816-e1c7cf252760","id":"0f781a83-351e-48ce-b816-e1c7cf252760","name":"FSM API CORE","type":"collection"}},"urlObject":{"path":["tmf","v4","serviceOrder","{{id}}"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"6cce85dd-b884-4fbe-8177-a452a9ecc42d"},{"name":"serviceOrder PATCH","id":"0034a9a2-89f1-4cc7-b73f-45b1abb48686","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[{"key":"Content-Type","value":"application/json","disabled":false}],"body":{"mode":"raw","raw":"{\r\n \"externalId\": \"string\",\r\n \"note\": [\r\n {\r\n \"author\": [\r\n \"Mr. N. Bene\"\r\n ],\r\n \"date\": [\r\n \"2020-11-20T08:00:00Z\"\r\n ],\r\n \"text\": [\r\n \"This is important\"\r\n ]\r\n }\r\n ],\r\n \"orderRelationship\": [\r\n {\r\n \"id\": \"string\"\r\n }\r\n ],\r\n \"serviceOrderItem\": [\r\n {\r\n \"id\": \"string\",\r\n \"quantity\": 0,\r\n \"action\": \"add\",\r\n \"service\": {\r\n \"name\": \"string\",\r\n \"serviceType\": \"string\",\r\n \"serviceCharacteristic\": [\r\n {\r\n \"name\": \"string\",\r\n \"valueType\": \"string\",\r\n \"value\": \"?\"\r\n }\r\n ],\r\n \"state\": \"feasibilityChecked\"\r\n },\r\n \"state\": \"acknowledged\",\r\n \"@type\": \"string\"\r\n }\r\n ],\r\n \"state\": \"acknowledged\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{Host}}/tmf/v4/serviceOrder/{{id}}","description":"Generated from cURL: curl -X PATCH \"{{Host}}/tmf/v4/serviceOrder/{{id}}\" -H \"Content-Type: application/json\" -d '{\"externalId\":\"string\",\"note\":[{\"author\":[\"Mr. N. Bene\"],\"date\":[\"2020-11-20T08:00:00Z\"],\"text\":[\"This is important\"]}],\"orderRelationship\":[{\"id\":\"string\"}],\"serviceOrderItem\":[{\"id\":\"string\",\"quantity\":0,\"action\":\"add\",\"service\":{\"name\":\"string\",\"serviceType\":\"string\",\"serviceCharacteristic\":[{\"name\":\"string\",\"valueType\":\"string\",\"value\":\"?\"}],\"state\":\"feasibilityChecked\"},\"state\":\"acknowledged\",\"@type\":\"string\"}],\"state\":\"acknowledged\"}'
\n","auth":{"type":"oauth2","oauth2":{"basicConfig":[]},"isInherited":true,"source":{"_postman_id":"0f781a83-351e-48ce-b816-e1c7cf252760","id":"0f781a83-351e-48ce-b816-e1c7cf252760","name":"FSM API CORE","type":"collection"}},"urlObject":{"path":["tmf","v4","serviceOrder","{{id}}"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0034a9a2-89f1-4cc7-b73f-45b1abb48686"},{"name":"cancelServiceOrder POST","id":"af17cf91-4343-4821-bc66-9e4c022eff97","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","disabled":false}],"body":{"mode":"raw","raw":"{\r\n \"cancellationReason\": \"string\",\r\n \"serviceOrder\": {\r\n \"id\": \"string\"\r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"{{Host}}/tmf/v4/serviceOrder","description":"Generated from cURL: curl -X POST \"{{Host}}/tmf/v4/serviceOrder\" -H \"Content-Type: application/json\" -d '{\"cancellationReason\":\"string\",\"serviceOrder\":{\"id\":\"string\"}}'
\n","auth":{"type":"oauth2","oauth2":{"basicConfig":[]},"isInherited":true,"source":{"_postman_id":"0f781a83-351e-48ce-b816-e1c7cf252760","id":"0f781a83-351e-48ce-b816-e1c7cf252760","name":"FSM API CORE","type":"collection"}},"urlObject":{"path":["tmf","v4","serviceOrder"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"af17cf91-4343-4821-bc66-9e4c022eff97"},{"name":"appointment POST","event":[{"listen":"prerequest","script":{"id":"68d587da-2d58-49c2-8a15-6584f3a03270","exec":["var moment = require('moment');\r","pm.environment.set('DATE', moment().format((\"YYYYMMDD\")));"],"type":"text/javascript","packages":{},"requests":{}}}],"id":"149e4f1a-b5f3-4b62-ba58-9c86a1cfe648","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","disabled":false}],"body":{"mode":"raw","raw":"{\r\n \"externalId\": \"string\",\r\n \"validFor\": {\r\n \"startDateTime\": \"1970-01-01T00:00:00.000Z\",\r\n \"endDateTime\": \"1970-01-01T00:00:00.000Z\"\r\n },\r\n \"note\": [\r\n {\r\n \"id\": \"string\"\r\n }\r\n ]\r\n}","options":{"raw":{"language":"json"}}},"url":"{{Host}}/tmf/v4/serviceOrder","description":"Generated from cURL: curl -X POST \"{{Host}}/tmf/v4/serviceOrder\" -H \"Content-Type: application/json\" -d '{\"category\":\"INSTALLATION\",\"externalId\":\"in-{{DATE}}-001\",\"orderRelationship\":[{\"id\":\"\"}],\"serviceOrderItem\":[{\"action\":null,\"id\":\"0\",\"service\":{\"serviceCharacteristic\":[{\"name\":\"cliId\",\"value\":\"clientid_crm-test-012\"},{\"name\":\"sellchannel\",\"value\":\"MarcaTest\"},{\"name\":\"segment\",\"value\":\"\"},{\"name\":\"networkProvider\",\"value\":\"\"},{\"name\":\"sellDate\",\"value\":\"2025-08-29T16:41:03.9318355+00:00\"},{\"name\":\"nextContactDate\",\"value\":\"\"},{\"name\":\"externalID\",\"value\":\"\"},{\"name\":\"clientState\",\"value\":\"\"},{\"name\":\"workDate\",\"value\":\"\"},{\"name\":\"contactRef.firstName\",\"value\":\"John\"},{\"name\":\"contactRef.middleName\",\"value\":\"Doe\"},{\"name\":\"contactRef.lastName\",\"value\":\"\"},{\"name\":\"contactRef.documentNumber\",\"value\":\"00000000T\"},{\"name\":\"contactRef.email\",\"value\":\"jorge.andres@nebotss.es\"},{\"name\":\"contactRef.phoneNumber\",\"value\":\"600600600\"},{\"name\":\"contactRef.fixedPhoneNumber\",\"value\":\"\"},{\"name\":\"contactRef.phoneNumber2\",\"value\":\"\"},{\"name\":\"contactRef.phoneNumber3\",\"value\":\"\"},{\"name\":\"addressRef.country\",\"value\":\"Colombia\"},{\"name\":\"addressRef.province\",\"value\":\"Madrid\"},{\"name\":\"addressRef.town\",\"value\":\"Madrid town\"},{\"name\":\"addressRef.street\",\"value\":\"calle Madrid\"},{\"name\":\"addressRef.streetType\",\"value\":\"Calle\"},{\"name\":\"addressRef.number\",\"value\":\"19\"},{\"name\":\"addressRef.bisDuplicate\",\"value\":\"\"},{\"name\":\"addressRef.block\",\"value\":\"A\"},{\"name\":\"addressRef.door\",\"value\":\"1\"},{\"name\":\"addressRef.letter\",\"value\":\"B\"},{\"name\":\"addressRef.stair\",\"value\":\"Right\"},{\"name\":\"addressRef.floor\",\"value\":\"3\"},{\"name\":\"addressRef.hand\",\"value\":\"Left\"},{\"name\":\"addressRef.km\",\"value\":\"5\"},{\"name\":\"addressRef.zipCode\",\"value\":\"Amazonas\"},{\"name\":\"addressRef.lat\",\"value\":\"40.416775\"},{\"name\":\"addressRef.lon\",\"value\":\"-3.70379\"},{\"name\":\"addressRef.alternativeCode\",\"value\":\"\"},{\"name\":\"infoTicket.SLAPriority\",\"value\":\"\"},{\"name\":\"language\",\"value\":\"ES\"},{\"name\":\"zoneGroup\",\"value\":\"\"},{\"name\":\"companyName\",\"value\":\"\"},{\"name\":\"technicianAlias\",\"value\":\"\"},{\"name\":\"assignationDate\",\"value\":\"\"},{\"name\":\"contractor\",\"value\":\"\"},{\"name\":\"zone\",\"value\":\"\"},{\"name\":\"blocked\",\"value\":\"0\"},{\"name\":\"additionalResources\",\"value\":\"\"},{\"name\":\"executionTime\",\"value\":\"\"},{\"name\":\"travelTime\",\"value\":\"\"},{\"name\":\"executeAssignationRules\",\"value\":\"\"},{\"name\":\"hiddenForContractors\",\"value\":\"\"},{\"name\":\"InterventionRequest\",\"value\":\"\"},{\"name\":\"InterventionRequestPriority\",\"value\":\"\"},{\"name\":\"serviceType\",\"value\":\"Conectividad\"},{\"name\":\"beam\",\"value\":\"Beam 1\"},{\"name\":\"serviceNumber\",\"value\":\"serviceid_crm-test-017\"},{\"name\":\"desiredDate\",\"value\":\"2025-08-26\"},{\"name\":\"project\",\"value\":\"projectid-test-001\"},{\"name\":\"azimuth\",\"value\":\"azimuth-test-068\"},{\"name\":\"productLine\",\"value\":\"Wave OTT+\"},{\"name\":\"antennaSize\",\"value\":\"1.9\"},{\"name\":\"band\",\"value\":\"C\"},{\"name\":\"ContactoAdicional_nombre\",\"value\":\"Alba\"},{\"name\":\"polarity\",\"value\":\"EVEN\"},{\"name\":\"failureContactEmail\",\"value\":\"mmfernandezfail@optaresolutions.com\"},{\"name\":\"ContactoAdicional_telefono\",\"value\":\"674925443\"},{\"name\":\"hseContactPerson\",\"value\":\"Manuel Montero HSE\"},{\"name\":\"vsatId\",\"value\":\"VSAT ID 1\"},{\"name\":\"serviceProvider\",\"value\":\"Proveedor 1\"},{\"name\":\"requiredSkills\",\"value\":\"35#72#74\"},{\"name\":\"specialSkills\",\"value\":\"Skill 1#Skill 2#Skill 3\"},{\"name\":\"clientNeeds\",\"value\":\"Need technician call\"},{\"name\":\"contactPhoneHse\",\"value\":\"674925441\"},{\"name\":\"platform\",\"value\":\"Plataforma 1\"},{\"name\":\"installationLocation\",\"value\":\"roof\"},{\"name\":\"transponder\",\"value\":\"Transpondedor 1\"},{\"name\":\"currency\",\"value\":\"USD\"},{\"name\":\"ContactoAdicional_email\",\"value\":\"mmfernandezadd@optaresolutions.com\"},{\"name\":\"satellite\",\"value\":\"Satélite 1\"},{\"name\":\"failureContactPhone\",\"value\":\"674925442\"},{\"name\":\"failureContactName\",\"value\":\"Rafa\"},{\"name\":\"teleportCountry\",\"value\":\"País Telepuerto 1\"},{\"name\":\"technology\",\"value\":\"Tecnologia 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